Privacy Policy – The Inner Reset

Your privacy is important to me. This policy explains what information I collect, how I use it, and how I keep it safe.

Information I Collect

When you use my website, I only collect information you choose to share with me, such as:

• Your name and contact details (e.g., email)

• Information you provide on your intake form or discovery call

• Session notes (kept for professional record-keeping and insurance purposes)

• Your consent preferences, including whether you want to receive emails about offers or updates

How I Use Your Information

I use your information to:

• Respond to your inquiries and book discovery calls

• Provide my services and support your journey

• Keep accurate records for professional and insurance purposes

• Send you updates and offers if you’ve opted in

Data Retention and Security

• Your records are kept securely and confidentially.

• I retain client data and session notes for around 7 years, in line with professional and insurance requirements.

• Enquiries who do not go on to become clients will have their information deleted after a short period and will not be added to any marketing lists (unless they have opted in).

Sharing Your Information
I do not share your information with anyone, except:

• If I am legally required to do so by the authorities (e.g. to prevent harm or comply with the law).

Otherwise, everything remains private and confidential.

Cookies
My website is built on Squarespace, which may use cookies to help the site function and improve your experience. Cookies do not identify you personally. You can manage your cookie preferences through your browser settings.

Data Security
I take care to protect your information using appropriate security measures. Your personal information is only accessible to me as the practitioner.

Your Rights
You have the right to:

• Access the information I hold about you

• Request corrections or deletions

• Withdraw consent for marketing emails at any time

Contact

If you have any questions about this policy or how your data is handled, you can contact me directly at: charlotte@theinnerreset.co.uk

Changes to This Policy
I may update this privacy policy from time to time. The latest version will always be available on this website.